Privacy Policy

Last updated: October 20, 2025

At StationPro ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, business address, tax ID)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Communications (support tickets, emails, feedback)
  • Store and inventory data you input into the system

1.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent on pages)
  • Log data (access times, error logs, referral URLs)
  • Location information (based on IP address)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from:

  • Payment processors (transaction details)
  • Analytics providers (usage patterns)
  • Business partners (referral information)
  • Public databases (business verification)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

3.1 Service Providers

We share information with third-party service providers that perform services on our behalf, including:

  • Payment processing (Stripe, PayPal)
  • Cloud hosting (AWS, Google Cloud)
  • Email delivery (SendGrid)
  • Analytics (Google Analytics, Mixpanel)
  • Customer support (Intercom)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

  • Account information: Duration of account + 3 years
  • Transaction data: 7 years for tax compliance
  • Marketing data: Until consent is withdrawn
  • Support tickets: 3 years from resolution

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access

Request a copy of your personal information

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal information

Portability

Receive your data in a portable format

Opt-out

Unsubscribe from marketing communications

Restriction

Limit how we process your information

To exercise these rights, please contact us at rajaadil1738@gmail.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication status
  • Remember your preferences and settings
  • Analyze usage patterns and improve our Service
  • Deliver targeted advertising (with consent)

Types of Cookies We Use:

  • Essential: Required for the Service to function
  • Analytics: Help us understand usage patterns
  • Functional: Remember your preferences
  • Marketing: Track advertising effectiveness (optional)

You can manage cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may limit functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect, use, and share
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at rajaadil1738@gmail.com or call 1-800-XXX-XXXX.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through the Service.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

StationPro Inc.

Data Protection Officer

Email: rajaadil1738@gmail.com

Phone: 1-800-XXX-XXXX

Address: 2 Marina Blvd B300

San Francisco, CA 94123